Frequently Asked Questions

 FAQs

Menus, diets & restrictions

  • Our entire menu is centered around whole, plant-based foods. All our signature dishes and options are fully plant-based. The only exceptions are our free-range organic egg option and vegetarian Halloumi. We also offer vegan substitutes for these, such as Tempeh or Vegan cheese.

  • You can find it on our website directly at the Nutrition page in the menu.

  • Our falafels contain are gluten free and only made out of chickpeas. However, we prepare all items in the same kitchen, so guests with severe gluten allergies should exercise caution.

  • Our sweet potato fries are deep-fried to meet high customer demand and are a popular choice on our menu.

  • Yes, all our sauces are vegan and gluten-free. However, we prepare all items in the same kitchen, so guests with severe gluten allergies should exercise caution.

  • Our menu is free from processed sugars, using raw cane sugar as a sweetener when needed.

  • Our cookies can last up to three days in the refrigerator, but they are best enjoyed within two days.

  • We cater to various dietary needs and allergies, but please note we prepare gluten-free and vegan products in a common kitchen with the risk of gluten, dairy, nuts, and egg exposure. We cannot guarantee our products are completely free of these allergens. Those with serious allergies should abstain. TREEHOUSE cannot be held responsible for any injury, loss, or damage resulting from the consumption of our food or beverages.

  • Our menu may suit various dietary preferences, including Keto and Paleo. Ask our staff for recommendations.

Restaurants

  • We accept reservations only for large parties, special events, or whole restaurant bookings. For regular dining, we welcome guests on a first-come, first-served basis.

  • Our flagship store is in Central, HK. We also have locations at Sharp Street East in Causeway Bay; and in The Heath Mall, Tsim Sha Tsui.

  • Absolutely! TREEHOUSE is very kid-friendly. We offer a variety of options that are suitable and enjoyable for children, ensuring a welcoming experience for all our younger guests.

  • We provide catering services for various events. Contact us at info@treehouse.eco for more details and tailored options.

  • Gift cards are available for purchase and make great gifts for friends and family.

  • Our operating hours vary by location. Please check our website or contact our stores directly for current hours. Our information is regularly updated on Google Maps. Please refer to it there or contact our stores directly for current hours.

Sustainability

  • Yes, we use both commercially and non-commercially compostable packaging. We have dedicated bins to ensure that all packaging is returned for proper disposal. We then shred it along with our food waste, which is fully composted through a third-party service.

  • We use glass bottles for our juices and shakes, allowing us to reuse them repeatedly after professional cleaning. When customers return these bottles, it helps maintain our closed-loop system, contributing to our sustainability efforts.

  • No, we do not use any plastic packaging. Any packaging that might appear to be plastic, such as our lemonade cups, is actually made from PLA (polylactic acid), a compostable material. When placed in our compostable bins, these items fully compost alongside our other packaging and food waste.